20 Things that a Security Operations Center (SOC) as a Service Provider Should Offer and Do…
- 24/7 monitoring and incident response: The SOC should provide continuous monitoring of systems and networks, as well as a rapid response to security incidents.
- Threat intelligence and analysis: The SOC should provide real-time intelligence on emerging threats and be able to analyze and interpret the implications of those threats.
- Vulnerability management: The SOC should provide services to identify and assess vulnerabilities in systems and networks, as well as recommend and implement remediation measures.
- Compliance support: The SOC should provide support to ensure that systems and networks are compliant with relevant industry regulations and standards.
- Security incident management: The SOC should have processes in place to manage security incidents, including the identification, containment, and remediation of incidents.
- Security event management: The SOC should have processes in place to manage security events, including the collection, analysis, and interpretation of security-related data.
- Security automation: The SOC should have the capability to automate routine tasks, such as the detection and response to security incidents, in order to improve efficiency and effectiveness.
- Network security: The SOC should provide services to secure networks against external and internal threats, including firewalls, intrusion detection and prevention systems, and network access controls.
- Endpoint security: The SOC should provide services to secure endpoints, such as desktops, laptops, and mobile devices, against external and internal threats, including antivirus and anti-malware protection.
- Application security: The SOC should provide services to secure applications against external and internal threats, including web application firewalls and secure coding practices.
- Data security: The SOC should provide services to secure data against external and internal threats, including data encryption, data loss prevention, and data backup and recovery.
- Cloud security: The SOC should provide services to secure cloud-based systems and data, including the secure configuration of cloud services and the protection of data in transit and at rest.
- User and access management: The SOC should provide services to manage user accounts and access controls, including the creation, maintenance, and termination of user accounts and the assignment of permissions.
- Identity and access management: The SOC should provide services to manage identity and access controls, including the use of single sign-on, multi-factor authentication, and identity federation.
- Physical security: The SOC should provide services to secure physical assets and facilities, including the use of access controls, surveillance, and other security measures.
- Business continuity and disaster recovery: The SOC should provide services to ensure the continuity of business operations in the event of a disaster or other disruption, including the development and testing of business continuity plans and the implementation of disaster recovery procedures.
- Security awareness and training: The SOC should provide security awareness and training to employees and other users, including information on safe browsing practices, password management, and the identification and reporting of security incidents.
- Cybersecurity consulting: The SOC should provide cybersecurity consulting services to help organizations assess their cybersecurity posture and identify areas for improvement.
- Cybersecurity assessments: The SOC should provide cybersecurity assessments to help organizations understand their vulnerabilities and the potential consequences of a cyber attack.
- Cybersecurity incident response planning: The SOC should help organizations develop and test incident response plans to ensure that they are prepared to handle a security incident.
